Today we are excited to announce the launch of AvoChat, a new product that combines the benefits of live chat with those of text messaging (SMS).

This post shares how businesses and organizations are adapting during the pandemic and innovating as they begin to reopen. At Avochato we have noticed two increasingly popular ways to use the product.

When Would I Use This?

Let’s say you’re running a promotional campaign at a conference to encourage customers to sign up for your product. Your customers might text a keyword, such as CONFERENCE, in order to engage with you after the event.

Perhaps...

With well over a million, and possibly millions of more positive cases across the world, Coronavirus (or COVID-19) has become the focal point of our lives, compelling people across the globe to stay in isolation. We know that some people are...

What is the first thing you’ll check between an email or an SMS text? If you are like most people, you will open a text message first before opening my email. The text message is succinct, quick to read, and can likely be responded to in a few...

Take a look at your phone. How many unread emails do you have? How many missed phone calls? Finally, how many unread text messages do you have? If you’re like me you’ve got a ton of unread emails and missed phone calls and close to zero unread text...

Avochato is now offering a text messaging plan free of charge for the next two months to any restaurants wishing to use messaging to communicate with their community.

As the number of COVID-19 cases climbs in the United States, there is little known about the severity of the situation yet to come. Businesses and public institutions are facing difficult decisions about whether to keep their facilities open or to...

Tips for getting started

• Introduce yourself. The first time you reach out via text message to someone is your first impression, make it a good one! Your customers expect conversational messaging with a business they trust.

• Use short and succinct...