This post is a piece of our 4-part guide that covers:

This post is a piece of our 4-part guide that covers:

Your sales team is what keeps business coming in. You play a crucial role in an organization’s bottom line, and yet, there are constant hurdles you’re looking to overcome so you can close more deals and bring in even more business.

When a customer wants to get in touch with your business, you want to be as available as possible, which sometimes means routing the call to another phone number. 

If you have the choice between your emails and text messages, which is the first thing you would check? 

CSAT stands for customer satisfaction. 

So many law firms struggle to communicate with clients effectively. Should you use email? Should you use phone calls? Should you use text messages?

Cinco de Mayo is a holiday that commemorates Mexico’s win over France during the Battle of Puebla on May 5, 1862. Even though it’s a relatively minor holiday in Mexico itself, it’s come to represent a celebration of Mexican heritage and culture in the...

There are plenty of reasons healthcare providers and doctors offices want to start text messaging their patients. Using texts to communicate allows you to manage relationships better than playing phone tag or trying to reach out via email. You can...

If your website traffic is high, but you’re not collecting the number of leads you want, you could be facing any number of UX issues. One of the best tactics to employ to start improving your lead gen right away is live chat.