Top 6 benefits of texting in business (and how to do it well)

If you have the choice between your emails and text messages, which is the first thing you would check? 

What is CSAT and how do you improve it?

CSAT stands for customer satisfaction. 

Text messaging guide for law firms

So many law firms struggle to communicate with clients effectively. Should you use email? Should you use phone calls? Should you use text messages?

Cinco de Mayo campaign ideas for text marketing

Cinco de Mayo is a holiday that commemorates Mexico’s win over France during the Battle of Puebla on May 5, 1862. Even though it’s a relatively minor holiday in Mexico itself, it’s come to represent a celebration of Mexican heritage and culture in the...

Six text message templates for doctors and healthcare providers

There are plenty of reasons healthcare providers and doctors offices want to start text messaging their patients. Using texts to communicate allows you to manage relationships better than playing phone tag or trying to reach out via email. You can...

How to generate more leads with live chat

If your website traffic is high, but you’re not collecting the number of leads you want, you could be facing any number of UX issues. One of the best tactics to employ to start improving your lead gen right away is live chat. 

Text messaging guide for healthcare professionals

As a healthcare company, you’re tasked with safeguarding sensitive patient data and managing communications with the utmost care and protection. HIPAA (Healthcare Insurance Portability and Accountability Act) was signed into law in 1996, and since...

Should you text customers from your personal phone?

Texting for business has lots of benefits. You can reach your audience faster (within three minutes in most cases), you can be 98 percent sure they’ll see the message you sent, and you can start back-and-forth conversations that work wonders for...

Spring text marketing ideas to grow your business

A new season has arrived, and businesses that use SMS to get in touch with their customers are well equipped to tap into seasonal marketing. 

How SMS can make shift management easier

Struggling to manage your shift workers?

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