This post is a piece of our 2-part guide that covers:
Customer support is the backbone of every good customer experience.
Text messaging is a powerful channel for any company that wants to reach its customers with speed and efficiency. Across the board, SMS messages have higher open rates, engagement rates, and conversion rates than any other marketing channel.
From hotels to travel agencies to restaurants, the hospitality industry can use text messaging to its advantage in a few key ways.
Traditionally, recruiting candidates requires hours of phone tag and scheduling and rescheduling interviews.