Broadcast messaging is a powerful marketing tool that can be used to grow your business. It's a form of one-to-many communication that allows businesses to send messages to large groups of people at once. Broadcast messaging is an efficient way to reach...
Businesses in today's digital world need new ways to connect with their customer base. One of the most effective, time-saving methods is surveys, which can be sent out quickly and easily via text message (SMS). With an SMS survey tool, you'll have access...
So many law firms struggle to communicate with clients effectively. Should you use email? Should you use phone calls? Should you use text messages?
SMS is a channel that’s built for conversations.
Engaging with your customers via texting is one of the best ways to have the convenient, fast conversations customers want. And, texting has an innate casualness to it that allows your business to develop a familiar relationship with customers —...
A focus on the customer experience is a must for companies today. With a strong CX mindset, your business can drive revenue up to eight percent higher than competitors in your industry.